At Simply Supplements we are committed to offering the highest levels of service and within that, we aim to help each and every customer to protect their privacy when it comes to using our services. Simply Supplements’ policy is to respect and protect the privacy of all customers who deal with us, whether it is on our website or through other direct marketing activities including our mail-order brochure. We are notified under the relevant Data Protection laws to comply with all our dealings which involve the personal data of our customers.
When customers use our website, we offer the use of a secure server, which encrypts the financial details of an account and any data relating to payments by credit card. A padlock at the bottom of your browser indicates that encryption is in operation. We also follow strict security procedures for the storage and disclosure of customer information in order to prevent unauthorised access.
Personal information collected via our website or mail orders is controlled by Simply Supplements. The information we collect is used to customise our products and services for individual customers.
How You can Help Protect Your Privacy
You can help to ensure that unauthorised persons cannot gain access your account by protecting your username and password from disclosure to an unauthorised person. We recommend that you do not have the same user name and password.
Our processing of Your Personal Data
In order to process your order the following may be required:
• Your email address is stored so that we can send you an email to confirm that any orders, payments, dispatches and any other transactions entered by you have been successfully processed via our website.
• We ask you for your telephone number in case we need to contact you about transactions on your account including orders, deliveries and payments. We may also telephone you to advise you of any Simply Supplements offers which we think may be of interest to you.
We may disclose your information to other companies and individuals who we appoint to undertake, on our behalf, services relating to the administration of your account e.g. fulfilling orders, delivering packages, processing credit card payments etc. We may also pass your information to professional advisors if we require advice relating to our administration of your account. Any such companies, firm or individuals may not use your information for any other purpose and are required to process the data in accordance with the relevant Data Protection legislation.
Passing Your Information to Third Parties for Marketing Purposes
We may pass details of your name, postal and e-mail address to reputable third parties so that you may be advised of products and services, which we believe may be of interest to you. This will be in accordance with the UK’s Data Protection legislation. You may at any time request us not to use your data for this purpose by writing to us at Simply Supplements, PO Box 204, Guernsey, GY1 5SS or alternatively by emailing us at
enquiries@simplysupplements.co.uk.
Simply Supplements may periodically send direct marketing brochures or email you with information on our latest news or product offers. If you do not wish to receive our brochures or email you can unsubscribe to our service by calling our Customer Service Department on 0845 863 0622, writing to us at Simply Supplements, PO Box 204, Guernsey, GY1 5SS or emailing us at
enquiries@simplysupplements.co.uk.
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Using Your Information Internationally
Companies to whom we pass your details for marketing purposes may not process the data outside of the European Economic Area with the exception of the United States of America. In the case of third parties operating in the United States of America, we require that they have signed the Safe Harbour agreement. You may at any time request us not to use your data for this purpose by writing to us at Simply Supplements, PO Box 204, Guernsey, GY1 5SS or emailing us at
enquiries@simplysupplements.co.uk.
Our use of Cookies
When you access our website we will use what are called "Session Cookies" in order to store your navigation throughout our website and to move you faster between individual web pages. The "Session Cookies" only operate for the duration of the visit to the website. After you have left our website we do not leave any cookies on your hard drive. Our cookies do not contain any personal data.
Your Consent
By disclosing your personal information and using our web site, you consent to collection, storage and processing of your personal information as set out above. If we decide to change our security and privacy policy then we will update this page to reflect any changes which will continue to comply with the provisions of Jersey 2019s Data Protection legislation.
If any of your personal information changes or becomes out of date, if you have any queries regarding our Security and Privacy Policy, or if you wish to obtain a copy of your personal data then please contact us at Simply Supplements, PO Box 204, Guernsey, GY1 5SS or alternatively by emailing us at
enquiries@simplysupplements.co.uk.
Information about the Data Protection (Jersey) Law 2005 is also available on the Data Protection Registrars website at
www.dataprotection.gov.je.
The US Safe Harbour website which contains information about the Safe Harbour Agreement can be found at
www.export.gov/safeharbor.
Use of our website and ordering through our mail-order brochure is subject to our Terms and Conditions.
Simply Supplements is not responsible for the content of external websites or third party material including adverts and inserts within our direct mailings.
Use of Cookies
When you access our Web site we will use what are called "Session Cookies" in order to keep track of your movements through our Web site and to move you faster between individual web pages. The "Session Cookies" only operate for the duration of the visit to the Web site. After you have left our Web site we do not leave any cookies on your hard drive. Our cookies contain no personal data.
Your Consent
By disclosing your personal information and using our Web site, you consent to collection, storage and processing of your personal information as set out above. If we decide to change our security and privacy policy then we will update this page to reflect any changes which will continue to comply with the provisions of Jerseyu2019s Data Protection legislation.
If any of your personal information changes or becomes out of date, if you have any queries regarding our Security and Privacy Policy or wish to obtain a copy of your personal data then please contact us at the following email address: enquiries@simplysupplements.co.uk. Alternatively you can also write to us at Simply Supplements, Po Box 204, Guernsey, GY1 5BR
Information about the Data Protection (Jersey) Law 2005 is also available on the Data Protection Registrars Web site at www.dataprotection.gov.je.
The US Safe Harbour website which contains information about the Safe Harbour Agreement is at www.export.gov/safeharbor.
Use of this Web site is subject to our Terms and Conditions.
Simply Supplements is not responsible for the content of external websites.
